This book highlights the opportunities to improve healthcare services that lie ahead through engaging patients. Listening to patients, their stories, and their experiences can not only be useful in the consulting room, but also at the organizational and the policy levels. To offer appropriate and personalized care that is affordable, patient engagement is essential. Giving patients a voice in how health services are organized may lead to a higher level of well-being of patients in their daily lives. The author has interviewed dozens of patients and healthcare providers to write this book. The author uses the theory of servicedominant (S-D) logic that states that patients are the true creators of real value in healthcare. Here, medical support enables patients to resume their lives as normally as possible, with their family, at work, and enjoying social activities. The setting for the described studies is focused on renal care, but the findings are very practical and can readily be transferred to other patient groups.
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Aandoening Ziekte (algemeen) Auteur Willem Sierk Sipma Jaar 2024 Perspectief Andere Gezondheidszorg Publicatie type Promotie Publicatie Thema Educatief Hulpverlening Zorgsysteem
